Our commitment to the health and safety of our guests
The Devoncourt has been awarded the "AA Covid-19 Confident" Accreditation, as well as Visit England's official "Good To Go" Certificate for safety and well being, meaning you can have peace of mind as you relax into your Devon holiday.
In response to the COVID-19, we are following the latest advice and guidance that has been provided by the HM Government, Local Authority and the WHO (World Health Organisation). We have accordingly implemented measures ranging from strict hygiene to providing the 2 metres distance in our restaurant and bar area.
We are also continuously monitoring and following any changes that have been recommended by the Government for us to implement.
With these uncertain times, we would like to reassure all our guests of the high standards that we are using to minimise risk and ensure safety of all of our guests and staff within the hotel.
In the public areas, we have increased our cleaning schedule to ensure that all surfaces including all door handles, stair rails, lift buttons, lounge and restaurant furniture are thoroughly cleaned by a member of staff within a timely manner. Upon arrival of the hotel and restaurant you will be required to have your temperature checked. We are also asking guests and staff to keep the 2 metres distance, with hand sanitisers available throughout the hotel and in the entry area for the reception and the restaurant. Within the restaurant, tables have been moved to accommodate the 2 metres distancing with a one way entry system upon entering and leaving the restaurant.
Furthermore, we have installed glass panels on the reception desk area and bar counter to allow communication to occur, without the worry of potential contact between staff and guests.
Our Leisure Facilties are now open and we are operating an Hour Time Slot Booking System. We ask that all guests wipe down and sanitise their equipment after each use. We are continuously monitoring the guidelines to ensure the safety of our guests.