Terms and Conditions

Terms and Conditions

Usage Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Devoncourt Hotels Ltd and you, in using this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Devoncourt Hotels Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Devoncourt Hotels Ltd, 16 Douglas Avenue, Exmouth, Devon EX8 2EX. Our company registration number is 849026 registered in England & Wales. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Bookings

All rates advertised on this web site are strictly subject to availability and change, along with any of the offers we advertise. Special offer rates may not be combined with any other offer. Supplements will be applied to certain rooms. All reservations require written confirmation.

Booking Online

Our online room bookings are processed over secure (https://) connections so that all of the details you provide are transferred using SSL/TLS technology for your security. Please be aware that we accept most of the popular credit / debit cards.

Cancellations, Amendments & Non Arrivals

We respectfully remind bookers that a reservation constitutes a contract. If cancelled up to 3 days before date of arrival, no fee will be charged. If cancelled later or in case of failure to take up the booking, 100 percent of the value of the first nights reservation will be charged. We regret there can be no allowance or reduction for curtailment of your stay. We advise insurance cover to be taken out at time of booking. Rates are subject to change without notification

All offers within the website are subject to availability and change and subject to separate Terms and Conditions included within the confirmation provided from Devoncourt Hotels Ltd.

All events, weddings and conferences are subject to their separate Terms and Conditions included within the written confirmation provided from Devoncourt Hotels Ltd.

Cancellations and Changes made by the Hotel

In the unlikely event that we are unable to accommodate a confirmed reservation it may be necessary to offer alternative accommodation. If at any time we need to make changes that will significantly affect your stay or we need to cancel your stay, we will tell you as soon as possible, offering a suitable alternative where possible within the hotel or a refund. This does not apply to changes in the facilities offered by the hotel or events during your stay. Our financial liability on any booking will not exceed the value of that booking.

Check in Times

Bedrooms are normally available from 4.00 p.m., at the latest, on the day of arrival and must be vacated by 10.30 a.m. on the day of departure.

Information you give us

You may give us information about you by filling in forms on our website, making a reservation or other products or by corresponding with us by telephone, email or otherwise. This includes information you provide when you make a reservation or purchase a product on our site, and when you report a problem with our site. The information you may give us may include your name, email address, postal address, telephone number, financial and credit card information.

Information we collect about you

With regard to each of your visits to our site we may automatically collect the following information:

Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call us.

Information we receive from other sources

We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.